Our Patients’ Charter

We understand the emotional distress caused by fertility issues and the importance of delivering a personal, bespoke service to all of our patients. Being part of their fertility journey is a responsibility and privilege we take seriously.

We created our Patients’ Charter to hold ourselves accountable and give our patients extra peace of mind when partnering with us.

We promise:

  • To do everything we can to make you feel comfortable during your visits to the Clinic
  • To treat you with humanity, compassion, empathy, and kindness
  • To maintain the utmost discretion, from our first contact onwards
  • To be honest about your diagnosis, and realistic about your chances for a successful pregnancy
  • To be professional throughout our relationship with you
  • To be transparent regarding costs