“We definitely couldn’t have done it without you – I really can’t put into words exactly how grateful I am to you and your Chinese herbs and acupuncture! Once again, many many thanks Dr Zhai. I mustn’t forget your staff who were always so friendly and always put me at ease – I used to look forward to our chats and catch ups! Well Dr Zhai – we may be over again so please don’t archive my file just yet!” (2008)